Betting is for fun, not stress. 789 Casino wants you to always play in a safe and healthy state of mind. We are here to help you stay in control every step of the way.
At 789 Casino, we believe online betting is entertainment — not a livelihood, and not a solution to financial problems. Responsible gaming means knowing your limits, sticking to your budget, and never letting betting take over your life.
Many bettors in Bangladesh start out just for fun, but over time the habit can spiral out of control. This isn't a sign of weakness — it's a well-recognized issue that can be addressed with the right tools and awareness.
789 Casino places the mental well-being and financial safety of every user above all else. That is why we have built a range of responsible gaming tools designed to keep you in control at all times.
Keep in Mind: Responsible gaming is not about quitting — it's about playing smart, within your limits, and still enjoying the experience.
Problem betting and gambling addiction develop gradually, and it can be hard to recognize on your own. 789 Casino wants you to stay self-aware. Watch out for the following signs:
If any of these signs apply to you, it may indicate a problem. In that case, use the tools described below or contact our support team.
Asking for help takes courage. The 789 Casino support team will assist you with complete confidentiality.
789 Casino offers several effective tools to help you stay in control. You can activate these tools at any time from your account settings.
Set a daily, weekly, or monthly cap on your deposits. Limits take effect immediately once set. If you wish to increase your limit, a 24-hour cooling-off period applies.
Set a limit on how much you can lose within a given time period. Once you reach that limit, no further bets can be placed automatically.
Decide in advance how long you want to play each session. When the time is up, the platform will automatically log you out.
You will receive pop-up notifications at set intervals showing how long you have been playing and how much you have won or lost.
Temporarily pause your account for anywhere between 1 day and 6 weeks. During this period, you will not be able to log in or place bets.
Choose self-exclusion for a long-term break. You can lock your account completely for 6 months to 5 years. Reactivating your account during this period is not possible.
| Tools | Duration | Effective Time |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant |
| Loss Limit | Daily / Weekly | Instant |
| Session Time Limit | Per Session | Instant |
| Reality Check | 30 minutes / 1 hour / 2 hours | Instant |
| Cooling-Off | 1 Day – 6 Weeks | Instant |
| Self-Exclusion | 6 months – 5 years | Immediate & Non-Reversible |
If you feel you need a break for a while, activate self-exclusion. It's simple and takes effect immediately.
Log in to your 789 Casino account and click the profile icon in the top right corner.
Inside Account Settings, look for the "Responsible Gaming" option.
Select "Self-Exclusion" from the list and choose your preferred duration.
Confirm your request via email or SMS verification. Your account will be locked instantly.
You can also reach us directly by emailing support@789casino.bet or via live chat for fast assistance.
789 Casino strictly prohibits anyone under the age of 18 from opening an account or placing bets. Age is verified through our KYC process.
If you have children or teenagers at home who use your devices, please take the following steps:
If you suspect a minor is using your account, contact us immediately at support@789casino.bet.
If you answered "yes" to any of the questions below, please talk to us.
Have you ever bet beyond your budget?
Are you repeatedly trying to win back money you've lost?
Have you lied or hidden the truth about your betting from others?
Is betting affecting your work or relationships?
Have you repeatedly tried to stop betting but couldn't?
In the email subject line "Responsible Gaming" Write to us — your identity will be kept completely confidential.
We work on multiple levels to ensure responsible gaming.
Set daily, weekly, and monthly deposit limits. 789 Casino automatically prevents you from exceeding them, so you never go beyond your budget.
Keep the session timer running to track how long you've been playing. When your set time is reached, the platform will prompt you to take a break.
Lock your account for anywhere from 6 months to 5 years if needed. During this period, there will be no promotional communications and no ability to log in.
Keep track of your current session stats through regular pop-up notifications. Stay informed and make the right call.
View your full betting history, win/loss statistics, and deposit records at any time. Transparency is our commitment.
Our support team is always here when you need us. Reach out via live chat or email for fast, confidential assistance.
789 Casino is always by your side. Use our responsible gaming tools and enjoy Sports Betting with peace of mind.